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Information

WhatsApp (+34) 628504123
Phone  (+34) 919 931 278

info@pelotista.com


Holidays

Cancellation Policy

Footwear Requirements 

Bank Holidays 2024 - 2025

The Club will be closed on the following days:

6 Dec 2024  -   Consitution day

25 Dec 2024  - Christmas day

1  Jan 2025  -   New Year 

6  Jan 2025  -   Three Kings' day

18 April 2025 - Good Friday

1 May 2025   -   Labor day

6 Dec 2025  -   Consitution day
25 Dec 2025  - Christmas 


Cancellation Policy

cancellation policy, pelotista group. 2025

Private Classes

A client may cancel a private class more than 24 hours before the scheduled lesson without penalty. If a cancellation occurs less than 24 hours before the scheduled lesson, the full price of the lesson will be charged. This policy ensures coaches who have reserved time and made arrangements for your session are compensated for their commitment.


Group Classes  


If a client must cancel a group class, they can do so up to 7 days before the scheduled session without losing their deposit. However, if the client cancels a group class with less than 7 days' notice, the 30% downpayment will be non-refundable.


We understand that plans can change, but filling the slot on short notice is often difficult. However, we always try to reschedule classes when possible to minimize disruption.We appreciate your understanding and cooperation in respecting this policy.


Cancellation Policy Regarding Weather and Personal Reasons

Please note that classes are non-refundable in case of rain.

 However, we strive to offer makeup sessions to compensate for missed lessons. We may also offer extra fitness hours or theoretical sessions upon request. 


Additionally, classes are non-refundable in the event of a player injury or if canceled by the player due to personal reasons during the reserved week.

Please Be Aware of Footwear Requirements

Players must wear smooth-soled tennis shoes or shoes specifically designed for clay courts when practicing on a clay surface. Footwear that could damage the court is not permitted. Players in unsuitable shoes will be denied access to the clay courts, and no refunds will be issued.

Get in touch with us

IF YOU HAVE ANY QUESTIONS, WE WILL BE HAPPY TO HELP YOU AT ANY TIME

(+34) 919 931 278

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WhatsApp (+34) 628504123

Email: info@pelotista.com 

Phone (+34) 919 931 278 We speak English.